隐私政策
Last updated: June 15, 2026
This Privacy Policy describes how SUVNEST AUTO (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, contact us, submit an inquiry, or use our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal information you provide to us, such as your name, email address, phone number, WhatsApp number, company name, country or region, shipping address, billing information, and any other information you provide when contacting us or submitting an inquiry.
Business inquiry information, such as interested products, MOQ requirements, order details, sample requests, customization needs, quotation requests, and messages you send to us.
Technical information, such as your IP address, browser type, device information, pages visited, time spent on our website, and other usage data collected through cookies or similar technologies.
Payment and order-related information, where applicable, such as payment status, order details, transaction records, and shipping information. Payment information may be processed by third-party payment service providers and is not fully stored by us.
2. How We Use Your Information
We may use your information for the following purposes:
To respond to your inquiries and provide customer support.
To prepare quotations, process sample requests, wholesale orders, and product sourcing requests.
To communicate with you about products, services, shipping, payment, and business cooperation.
To improve our website, products, services, and customer experience.
To prevent fraud, protect website security, and comply with applicable laws and regulations.
To send business-related updates or marketing communications, where permitted by law. You may contact us at any time if you do not wish to receive such communications.
3. Sharing of Information
We do not sell your personal information.
We may share your information only when necessary, including with:
Shopify, which hosts and supports our online store.
Payment service providers, logistics companies, shipping agents, customs brokers, and other service providers involved in fulfilling orders or inquiries.
Business partners or suppliers when necessary to process your product request, sample order, quotation, customization, or sourcing inquiry.
Legal authorities or government agencies when required by applicable law, regulation, legal process, or official request.
All third parties are expected to handle your information securely and only for the purposes required to provide their services.
4. Shopify
Our website is powered by Shopify. Shopify may collect and process personal information as part of providing the platform, hosting, analytics, checkout, payment, and other related services.
For more information about how Shopify handles personal information, please refer to Shopify’s own privacy policy.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, remember preferences, analyze website traffic, and support advertising or marketing functions.
You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
6. International Data Transfers
As we serve customers and business partners in different countries and regions, your information may be transferred to, stored in, or processed in countries outside your own country or region.
We will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including business communication, order processing, legal compliance, dispute resolution, and record keeping.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Your Rights
Depending on your country or region, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of your personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your personal information.
To exercise these rights, please contact us using the contact details below.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website and services are intended for business users and general adult customers. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by email at sales@suvnestauto.com or by mail at:
SUVNEST AUTO
No. 6, Kemulang South Street, Fenghuang Subdistrict,
Tianhe District, Guangzhou, Guangdong, 510000, China